The MyNETSCOUT portal will be undergoing scheduled maintenance on
Sunday, April 21, 2024 from 3am-7am EST. Please note that during this period, certain sections of the website may experience limited functionality. These include
Account Registration, Case Creation, Case Updates (including Comments, File Uploads, and Closure), Article Feedback.
We apologize for any inconvenience this might
cause and appreciate your patience while we work to improve our website's
performance and security
If you have a severity 1 issue and need technical support, please see details below. We apologize for any inconvenience this might cause.
MasterCare support - Call 888-357-7667 option 2
nVaaS support - Call 888-357-7667 option 5
Arbor Support - Call 781-362-4301 or 877-272-6721 option 5
Service Provider Technical Support Numbers
**Numbers below are for technical support, not sales support
|
Country
|
Number
|
|
Allen, Texas USA - serves North America, South America, Latin America
|
+1 469-330-4581
|
|
Bracknell, England UK – serves Northern Europe, Middle East, and Africa
|
+44-1344-767-100
|
|
Frankfurt, Germany DE - serves Central Europe and Middle East
|
+49-6196-9519-250
|
|
India – serves India
|
+91 206 608 0202
|
|
Melbourne, Australia – serves Australia & New Zealand
|
+61 396 330 400
|
|
Singapore - serves Asia and the Pacific Rim
|
+65 666 43 142
|
