NetScout Systems

Scheduled Maintenance Notice

The NETSCOUT website is currently offline due to scheduled maintenance.

If you are experiencing a Severity 1 issue and require immediate technical assistance, please contact the appropriate support team using the details below. We apologize for any inconvenience and appreciate your understanding.


Severity 1 Technical Support Contacts

  • MasterCare Support: 888-357-7667, Option 2
  • nVaaS Support: 888-357-7667,Option 4
  • Arbor Support: 781-362-4301 or 877-272-6721, Option 5

  • Global Service Provider Technical Support

    Important: The contact numbers listed below are for technical support only and are not intended for sales-related inquiries.

    Location Phone Number Supported Region

    Allen, Texas, USA

    +1 469-330-4581

    North America, South America, Latin America

    Bracknell, England, UK

    +44 1344 767 100

    Northern Europe and Africa

    Frankfurt, Germany, DE

    +49 6196 9519 250

    Central Europe

    India

    +91 206 608 0202

    India

    Melbourne, Australia

    +61 396 330 400 Australia and New Zealand

    Singapore

    +65 6664 3142

    Asia, Pacific Rim, and Middle East