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MyNETSCOUT will be down for scheduled maintenance starting Friday June 20th, 2025 at 7:00pm EST.
If you have a severity 1 issue and need technical support, please see details below. We apologize for any inconvenience this might cause.
MasterCare support - Call 888-357-7667 option 2
nVaaS support - Call 888-357-7667 option 5
Service Provider only - Please use the information below for support.
Arbor Support - Call 781-362-4301 or 877-272-6721 option 5
Regions
Phone
Allen, Texas USA - serves North America, South America, Latin America
+1 469-330-4581
London, England UK - serves Northern Europe, Middle East, and Africa
+44-1344-767-100
Frankfurt, Germany DE - serves Central Europe and Middle East
+49-6196-9519-250
Padova, Italy IT - serves Southern Europe and Middle East
+39-049-762-3832
Melbourne, Australia - serves Australia
+61 396 330 400
Singapore - serves Asia and the Pacific Rim
+65 6356 3900
