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The MyNETSCOUT portal will be undergoing scheduled maintenance on Friday November 22, 2024 from 7:00pm-10:00pm EST.

We apologize for any inconvenience this might cause and appreciate your patience while we work to improve our website's performance and security​

If you have a severity 1 issue and need tec​hnical support, please see details below. We apologize for any inconvenience this might cause.​​

MasterCare support - Call 888-357-7667 option 2

nVaaS support - Call  888-357-7667 option 4

Arbor Support - Call 781-362-4301 or 877-272-6721 option 5

 

Service Provider Technical Support Numbers​

**Numbers below are for technical support, not sales support

Country

Number

Allen, Texas USA - serves North America, South America, Latin America

+1 469-330-4581

Bracknell, England UK – serves Northern Europe, Middle East, and Africa

+44-1344-767-100

Frankfurt, Germany DE - serves Central Europe and Middle East

+49-6196-9519-250

India – serves India

+91 206 608 0202

Melbourne, Australia – serves Australia & New Zealand

+61 396 330 400

Singapore - serves Asia and the Pacific Rim

+65 666 43 142​





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